Shipping policy

Thank you for shopping with EQU Lifestyle Boutique. Please review our shipping policy below to understand how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note:

Processing times may be extended during peak seasons, sales, or holidays.

Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery timelines are provided by the carrier and are not guaranteed.

EQU Lifestyle Boutique is not responsible for delays caused by:

Weather conditions

Carrier delays

Incorrect or incomplete shipping addresses

Customs processing (for international orders)

Domestic Shipping (United States)

We ship throughout the United States using trusted carriers such as UPS, USPS, and FedEx.

Standard shipping typically arrives within 3–7 business days after shipment, depending on location and carrier.

Expedited shipping options may be available at checkout.

International Shipping

International shipping is available to select countries.

Please note:

International delivery times vary by destination and carrier.

Customs duties, taxes, and import fees are not included in your order total and are the responsibility of the customer.

EQU Lifestyle Boutique is not responsible for delays caused by customs clearance processes.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

If you do not receive a shipping confirmation within the expected timeframe, please contact us.

Incorrect or Undeliverable Addresses

Customers are responsible for ensuring that all shipping information is accurate at checkout.

If a package is returned to us due to an incorrect or incomplete address:

The customer will be responsible for any reshipping fees.

Shipping fees are non-refundable.

Lost, Stolen, or Damaged Packages

EQU Lifestyle Boutique is not responsible for packages marked as “delivered” by the carrier.

If your package is lost or arrives damaged:

Please contact the carrier directly to file a claim.

We recommend contacting us as well so we can assist where possible.

For damaged items, please email us within 48 hours of delivery with photos of the packaging and item.

Questions About Shipping

If you have any questions regarding shipping, order status, or delivery issues, please contact us at:

Email: sales@equlifestyleboutique.com